Privacy Policy

Introduction

Complete Cloud Solutions LTD (“we,” “us,” or “our”) is responsible for the personal information described in this Privacy Policy and acts as its data controller. This policy explains how we collect and use information about website visitors, business contacts, newsletter subscribers and job applicants, and how you can exercise your rights.

Information we collect

Information you provide: When you contact us or book a meeting, we collect the contact details and information you submit. When you subscribe to our newsletter, we collect your subscription details. Job applications may include your CV, contact details, work history, qualifications and other information you choose to provide.
Website information: We may collect your IP address, browser and device information, pages visited and cookie identifiers. Some of this information may identify your browser or device and qualify as personal data.
Form submissions: Information submitted through our website forms is stored in WordPress through Elementor and may also be delivered to our company email.

How we use the information

Enquiries and services: We use your information to respond to enquiries, arrange meetings and manage our business relationship. We rely on our legitimate interests in communicating with prospective and existing customers, or on taking steps towards or performing a contract where that contract is with you personally.
Newsletters: We send newsletters only when you subscribe, based on your consent. You can withdraw your consent using the unsubscribe link in our emails.
Recruitment: We use application information to assess your suitability and communicate with you about the role, taking steps at your request towards a potential employment contract.
Website operation: We use technical information for our legitimate interests in maintaining a secure, functioning website. Optional analytics are based on your consent.
Legal obligations: We process information where necessary to meet applicable legal requirements, including accounting and tax obligations.

Data sharing and disclosure

We use service providers to host our website, manage communications and provide website features. Example services are Mailchimp for newsletters, Calendly for bookings, Google Analytics for website analytics and CookieYes for cookie consent management.
Website form submissions are stored in our WordPress installation through Elementor. Embedded Clutch content may also involve processing technical information, as described in our Cookies Policy.
We may disclose information where required by law. We do not sell, trade or rent your personal information.

Data security

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure. The measures depend on the information we handle and the risks involved.

Cookies

We use cookies to remember your consent preferences, support website features and understand how visitors use our pages. Some cookies contain identifiers that may qualify as personal data. Our Cookies Policy explains the cookies we use and how to manage your choices.

Your rights

Depending on the circumstances, you may request access to, correction or deletion of your personal data, restriction of its processing, or a portable copy. You may also have the right to object to processing.

Where we rely on your consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise your rights, contact contact@thecloudsolutions.com.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our services, how we handle personal information or applicable requirements. Updates will be published on this page.

Contact us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at contact@thecloudsolutions.com